Representative of modern retro style. Sovo is designed to not only appear glamorous but also functional. Thanks to its adjustable headrests and generous seating space, offering extra comfort and convenience.
You may choose to self-collect your orders at our warehouse or opt for our standard delivery service.
Self-Collection service is available at our Seri Kembangan warehouse and please be wary that its location may different from the outlet locations. You will be notified when your Order is ready for self-collection. The self-collection at our warehouse is available from 11am to 5pm daily unless stated. We require at least 72-hour prior notice to prepare your Order(s) for collection and your Order(s) must be paid in full before collection. In the event that you are not available to collect your Order(s) on the scheduled date and timeslot, you are required to notify us 24-hour in advance and reschedule another self-collection appointment. If your new self-collection date exceeds five (05) calendar days of your initial order self-collection appointment, you may be liable for charges of RM105 per week for storage fees (calculated on a daily prorated basis), unless delay of self-collection is at our fault.
Standard delivery will take from three (03) working days to three (03) months upon confirmation of Order where your Order will be processed and dispatched from our warehouse. Please note that this may take longer during sales period.
In the event that you are unavailable to collect your Order on the scheduled date and timeslot, please contact us for delivery reschedule.
Orders are returnable for exchange within seven (07) calendar days upon receipt if they are: -
All returned Products must meet the following general returns criteria: -
Product(s) is/are non-returnable if under conditions and/or circumstances as follows: -
If we are of the view that the returned Product does not fulfil the Returns criteria, we may refuse the return of the Product(s). You will need to provide us with your Order number and the details of the Product to be returned. Collection fees are applicable, unless you are returning the Product to us as a result of a mistake committed by us, and we will advise you of such fees when we process your request. Upon receipt of the applicable collection fees, we will then arrange for Product collection from your stipulated address. If you choose to return the Product in-store, you will have to bring along the hard copy printout of the Order’s Sales Invoice document, and the payment card with which you paid for the Product(s) if applicable.